Return & Refund Policy

At Nira by Niharika, we pour our hearts into ensuring every piece of jewellery you receive is beautifully crafted and perfectly packaged. We want you to love your new additions as much as we loved designing them.

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Our Exchange Philosophy

Due to the delicate nature of our crafted pieces—including our natural stones and mother of pearl—and to ensure the absolute highest standards of hygiene for all our customers, we are unable to accept physical returns or exchanges once an item has been dispatched.

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Nira Wallet Credit

Your satisfaction means everything to us. While we do not process cash refunds to the original payment method, we completely understand that transit damages or rare manufacturing defects can happen.

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If your piece arrives less than perfect, we will seamlessly credit the full purchase amount directly to your Nira Wallet. This store credit never expires, giving you the freedom to choose a replacement or explore our new collections whenever you are ready.

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How to Report an Issue

In the unlikely event that you receive a damaged or incorrect item, please let us know right away so we can make it right.

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Simply reach out to us at info@nirabyniharika.com within 48 hours of receiving your package.

Please include your order number and a clear photograph of the item.
Our team will quickly review the details and issue your wallet credit so you can continue your shopping experience without any hassle.